Sales Administrator

Sales Administrator

5 years ago

Mike Sedgwick

Sales Administrator – Sports, Music & Events

Our client is a world leader in the Event Badges, ID Cards, Access Wristbands and accreditation software sector and has been servicing high profile international sporting events, conferences, colleges, and large security establishments for over 30 years.

These are exciting times for them and we are searching for Sales Administrator to join their team and work across two of its businesses.

What to expect?

A diverse, energetic, fun working environment
An intimate, yet global team setting
To become part of a team immediately, ready on the first day, hitting the ground running
Teamwork and collaborative working
To win! We are on an incredible mission in an exciting sector and need someone who will add fuel to the fire from day one

What will you do?

Order processing – generating highly accurate orders into Operations/Supply Chain
Order Amendments/Changes, i.e. Delivery Address, Quantity, PO Number, Additional Names
First point of contact for inbound calls
Provision of proactive, high-quality customer service
Supporting customers with order progression
Data entry
Small order management (online sales)
Credit note creation and processing
Field customer complaints and route appropriately
Bespoke sample pack coordination

This is a key role that directly impacts on the clients customer experience.

Skills that will help your application:

Experience of a fast moving, pressured environment where speed and accuracy are imperative
Process driven
Self-confident
Flexible with ability to provide additional hours occasionally during peak season
Dynamic & thoughtful
Resilient
Positive, can do approach
Exceptional communication skills
Excellent telephone manner
Excellent attention to detail and organisational skills
Strong sense of customer service
Full competence in using MS Office